We are trying to answer all questions that you might have in here, despite of the standard website structure and design the site has. Please kindly check following FAQs before contacting us.
Please note that your messages will be responded by one of our professionals in regards to your matter.

What is office hours?

Mon-Fri : 10am to 5pm ET

Can I send my product sample now for 3D?

No, please contact us first. We need to know what your product is, its sizes, weight, structure, ect. We might even consider to pick it up from you in some cases. Also there are some limitations in accepting samples.

How long does it take to have my 3D website order to be done?

We are not a cookie-cutter company nor your product is similar to any other, therefore you will be informed by email of delivery dates within 24 hours after your order is submitted.

We have everything in-house so, rest assured that it will be done at the earliest possible time frame; mostly within 3 days after we have all of your data in our office.

Which Avatar should I choose?

We offer 3 kinds of Avatars, they have no difference in showing on your website but they are different in such:

  1. High quality: that is very like the real person with lots of details but is the slowest only on loading time.
  2. Cartoon: is probably the most amusing and eye-catching.
  3. Gaming: which is the fastest only on loading time, and is mostly seen in the live online world.

If you have some products to show, then our advice is to go with 3.

Do I need 'Design And Business' for re-ordering, replacing, adding or removing products or backgrounds?

Absolutely Not. The only service that you need us to do is make a new 3D Product, Avatar, or background and load it to the server; all the rest can be done by yourself at any time, at no cost; and all the modifications are as easy as changing names or numbers!
We have made a zero-support needed product for your business!

Does it run on my website?

Yes, it certainly does. It runs on Drupal page and product (Ubercart & e-commerce); WordPress page and product (woo commerce); Shopify™® page; Joomla page and product; Wix™ page and product as well as all HTML base websites very easily.

Running it on Drupal which is the most secured and powerful CMS, takes a bit more time because of its enterprise and Hi-security measures. Needless to say that Shopify™® product pages are very limited in capabilities so it does not support us at this moment.

Can I ask for re-modeling, adding a new product?

Oh Yes! Just send us your order!